Privacy Policy

Privacy Policy

Last updated: 05 October 2025

1. Who I Am

I’m Emily Curtis, trading as SmarterHRsolutions, a UK-based HR consultancy providing professional people and organisational support services.

I am the Data Controller for the personal information collected through this website and during the course of providing HR consultancy services.

Contact:
📧Emily@SmarterHRsolutions.co.uk
📍 Cannock, Staffordshire

2. What Personal Data I Collect

I only collect the information necessary to provide services or respond to your enquiries. This may include:

• Name
• Email address
• Phone number (if provided)
• Company name and role (if applicable)
• Details you include in your message or enquiry
• Website usage information (through analytics or cookies, if enabled)

3. How I Use Your Information

I use personal data to:

• Respond to enquiries and provide HR consultancy services
• Maintain professional relationships with clients and potential clients
• Keep accurate business and financial records
• Improve the website experience and service delivery
• Comply with legal or regulatory requirements

I do not sell, rent, or trade your data with any third parties.

4. Legal Basis for Processing

I process personal data under one or more of the following lawful bases:

• Contract: to perform a contract with you or take steps before entering one
• Legitimate Interest: to manage my business and provide professional services
• Consent: when you voluntarily provide information or opt-in to updates
• Legal Obligation: to meet legal or tax record-keeping duties

5. How I Store and Protect Your Data

Your data is stored securely in password-protected systems and devices.
I take appropriate measures to protect personal information from loss, misuse, or unauthorised access.

Data is retained only for as long as necessary:

• Enquiries: up to 12 months
• Client information: up to 7 years (in line with tax and professional standards)
• Marketing communications: until you opt out or withdraw consent

6. Sharing Your Information

I may share limited personal data with trusted third parties who help me operate my business (for example, accountants or IT providers), but only where necessary and under strict confidentiality.

Your information may also be shared if required by law or regulation (e.g. HMRC).

7. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data I hold about you
• Request correction of any inaccurate data
• Request deletion of your data where appropriate
• Withdraw consent (if applicable)
• Object to or restrict certain types of processing
• Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

8. Cookies and Website Analytics

This website may use basic cookies or analytics tools (such as Google Analytics) to understand how visitors use the site and improve its performance.
You can disable cookies through your browser settings at any time.

9. Updates to This Policy

This policy may be updated from time to time. The latest version will always be available on this website with the date shown above.

In short:

I collect only what I need, keep it secure, use it responsibly, and respect your rights.
If you have any questions about how your information is used, please contact me at Emily@SmarterHRsolutions.co.uk